Welcome to the Terms & Conditions page cili88. This document clearly outlines your rights and responsibilities as a member of our platform, as well as the rules governing your use of all services offered by cili88 to players in Malaysia. Please read it carefully before registering or using any of our services.
By registering or using the cili88 platform, you agree to comply with all terms and conditions contained in this document.
Register NowA summary of key aspects of cili88's Terms & Conditions for Malaysian players
Only individuals aged 18 and above are permitted to register and play on cili88. All new members must provide accurate and truthful personal information during registration. cili88 reserves the right to request age verification at any time and will close any account that does not meet this requirement without prior notice.
Each player is only permitted to hold one cili88 account. Registering multiple accounts under the same individual is a serious breach of these terms. If duplicate accounts are confirmed, all associated accounts will be closed immediately and any remaining balances or bonuses will be forfeited without compensation.
All bonuses offered by cili88 are subject to the rollover requirements stated in each promotion. Bonuses cannot be withdrawn directly — they must first be played through in accordance with the specified rollover ratio. Fraudulent use of bonuses or any attempt to manipulate the bonus system will result in the cancellation of all bonuses and closure of the account.
All transactions on cili88 are conducted in Malaysian Ringgit (RM). Accepted deposit methods include DuitNow, FPX Maybank2u, CIMB Clicks, Touch 'n Go eWallet, GrabPay, Boost, and ShopeePay. Withdrawals may only be made to a bank account or e-wallet held in the registered member's name. Withdrawals to third-party accounts are not permitted.
Any attempt to cheat, hack, use automated software (bots), manipulate game outcomes, or act dishonestly in any way on the cili88 platform is strictly prohibited. cili88 employs advanced detection technology and reserves the right to investigate and close any account suspected of involvement in such activities without prior notice.
Cili88 is committed to a safe gaming experience. We provide self-control tools such as daily deposit limits, loss limits, cool-off periods, and temporary account suspension. Each member is responsible for monitoring their own usage. Please contact our support team if you or someone you know needs help with problem gambling.
Important: This Terms & Conditions document constitutes a legally binding agreement between you ("Member") and cili88 ("Platform"). By registering an account, making a deposit, or using any cili88 service, you confirm that you have read, understood, and agreed to be bound by all terms contained herein. If you do not agree with any part of these terms, please do not register or continue using our platform.
These Terms & Conditions ("Terms") govern the relationship between cili88 and every individual who accesses or uses our platform, including the cili88.world website, any associated mobile applications, and all services provided through that platform.
By accessing, registering, logging in to, or using any feature of the cili88 platform, you are deemed to have read, understood, and fully accepted these Terms. This acceptance is a non-negotiable condition of using the cili88 platform.
Cili88 reserves the right to update or amend these Terms at any time without prior widespread notice. The latest version of the Terms is always available on this page and is updated with the most recent amendment date. Continued use of the cili88 platform after any amendments have been made constitutes acceptance of the revised terms.
These Terms were last updated on 1 January 2026. If you registered prior to this date, please review the updated terms to ensure you are aware of any changes now in effect.
To register and use the platform cili88, you must meet the following requirements:
When registering, you are required to provide information that is truthful, accurate, complete, and up to date. Required details include your full name as per your identity card, an active Malaysian mobile number, a valid and accessible email address, and legitimate payment details. cili88 reserves the right to verify the information provided at any time.
Each individual is only permitted to hold one cili88 account. Creating multiple accounts, sharing an account with another person, or registering using someone else's information is strictly prohibited. Any violation of this rule will result in the closure of all associated accounts and the forfeiture of all funds and bonuses therein.
You are solely responsible for maintaining the confidentiality of your cili88 account password and login details. All activity that occurs under your account is considered to be your own. Please contact cili88 support immediately if you become aware of any unauthorised access to your account.
Cili88 accepts deposits via the following local Malaysian payment methods:
All deposit and withdrawal amounts are in Malaysian Ringgit (RM). The minimum deposit is RM5, and deposits are typically credited to your account within 30 seconds. cili88 does not accept foreign payment methods or currencies other than RM.
Winnings may be withdrawn to a Malaysian bank account or e-wallet registered in the same name as the cili88 account. Withdrawals to third-party accounts are strictly prohibited for security and legal compliance reasons. Withdrawal processing times are typically within 12 minutes for approved requests.
Cili88 reserves the right to request identity verification documents (KYC — Know Your Customer) before processing withdrawals, particularly for amounts exceeding a defined threshold or where suspicious activity is detected. Documents that may be requested include a copy of your Malaysian identity card, bank statement, or proof of the payment method used for deposits.
Note: Your first withdrawal may require additional identity verification. This is a standard security measure that protects both you and the platform from misuse. Once verification is complete, all subsequent withdrawals will be processed automatically without further delay.
Daily, weekly, and monthly deposit and withdrawal limits may apply based on your account tier. cili88 VIP members are eligible for higher limits. Please check your account settings or contact support for details on the current limits applicable to your account.
All bonuses, promotions, and special offers provided by cili88 subject to the specific terms stated in each offer. Rollover requirements (wagering requirements) must be met before any bonus or bonus-generated winnings can be withdrawn. Different rollover requirements may apply to different game types.
Cili88 actively monitors for bonus abuse. The following activities are considered violations and will result in the cancellation of all bonuses and possible account closure:
Cili88 offers a loyalty programme with multiple tiers — Standard, Silver, Gold, Platinum, and Diamond. Each tier comes with its own set of benefits, including higher cashback rates, increased withdrawal limits, access to exclusive promotions, and priority support. The requirements to reach and maintain each tier are set out in the VIP Programme section of your account.
Each bonus has a set validity period — typically between 7 and 30 days from the date it is credited. Any unused bonus will expire automatically once this period ends. cili88 will not refund or extend expired bonuses except under exceptional circumstances, at cili88's sole discretion.
All pre-match bets must be placed before the event begins. Any bet inadvertently accepted after an event has started will be voided and the funds returned to your account. cili88 uses a real-time system synchronised with the official time of each sporting event.
Live bets placed through the cili88 Live Match section are final once confirmed by the system. Odds for live betting can change rapidly, and cili88 is not liable for any delay between bet placement and system confirmation. Bets placed at clearly erroneous odds (obvious errors) may be voided by cili88.
If a sporting event is cancelled, postponed by more than 24 hours from the scheduled time, or not completed under the stipulated conditions, cili88 reserves the right to void all related bets and return the funds to the member's account. Exceptions may apply to markets that were fully settled prior to the cancellation.
Minimum and maximum betting limits apply to all bet types on cili88. These limits may vary depending on the event, market, and your account tier. cili88 reserves the right to adjust betting limits without prior notice for risk management purposes. Any bet exceeding the maximum limit will be automatically adjusted down to the applicable limit.
All slots and casino games on the platform cili88 uses Random Number Generator (RNG) technology that has been audited and certified by independent international bodies. This ensures that every game outcome is entirely random and cannot be predicted or manipulated. The RTP (Return to Player) displayed for each slot is a theoretical value calculated over an extended period of gameplay.
In the event of a technical failure, internet disruption, or server issue during an active game session, any outcome that was confirmed at the time of the interruption will stand. If the failure occurs before a game outcome is determined, cili88 will refund the bet amount to your account. cili88 is not liable for losses resulting from connectivity issues on the player's end.
For Live Casino games including Live Baccarat, Live Blackjack, and other table games at cili88, the dealer's decision is final. In the event of a dispute regarding a game outcome, the live session recording will be reviewed by cili88's supervision team, and the decision made based on that recording is final and binding.
Some slot games on cili88 may offer a demo mode for entertainment and practice purposes only. Any winnings generated in demo mode cannot be converted to real money and carry no actual monetary value.
All cili88 members are expected to conduct themselves responsibly, honestly, and in accordance with the platform's rules. The following activities are strictly prohibited and may result in disciplinary action, including account closure and forfeiture of funds:
cili88 cooperates with Malaysian authorities in combating fraud and money laundering. Any suspicious activity will be reported to the relevant authorities in accordance with applicable Malaysian laws.
You may close your cili88 account at any time by contacting our support team via email at support@cili88.world. Prior to closure, all outstanding balances and pending withdrawals will be settled first. Please ensure there are no active bets before submitting your account closure request.
Cili88 reserves the right to suspend or close any member's account with or without prior notice if:
If an account is closed due to a terms violation, cili88 reserves the right to forfeit all balances, bonuses, and winnings held in that account. If closure occurs at the member's request or for reasons unrelated to a violation, any valid balance will be returned to the member in accordance with standard withdrawal procedures.
Platform cili88 provided "as is" without any express or implied warranties regarding uninterrupted availability, accuracy of information, or fitness for a particular purpose. cili88 is not liable for:
Cili88's maximum liability to any member under any circumstances shall not exceed the total net deposits made by that member in the 30 days preceding the claim.
Cili88 takes member privacy very seriously. All personal data collected during registration and use of the platform is protected with 256-bit SSL encryption and stored in accordance with international data security standards. We do not sell or share member personal data with third parties for marketing purposes without your explicit consent.
For more details on how we handle your data, please refer to Privacy Policy cili88, which forms part of these Terms and should be read together with them.
Cili88 is fully committed to responsible gaming. We believe that gambling should be an enjoyable form of entertainment, not a source of financial stress or personal hardship. As part of this commitment, cili88 provides all members with the following tools:
All these tools are accessible directly from your account settings without needing to contact support. If you require further assistance or guidance, please visit the Responsible Gaming us.
Gambling is intended for individuals aged 18 and above. If you or someone you know has a gambling problem, please seek help immediately.
Cili88 reserves the right to amend, update, or replace these Terms at any time at our sole discretion. Material changes will be announced via an in-platform notice or by email to registered members. The most recent amendment date will always be displayed at the top of this page.
It is your responsibility as a member to review these Terms periodically to ensure you remain compliant with the latest version. Continued use of the cili88 platform after any amendments take effect will be considered acceptance of the revised terms, without the need for any additional explicit consent.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or your use of the platform cili88, please reach out to us via:
Our trained customer support team is on hand to assist you in Bahasa Malaysia, English, and other languages. We aim to respond to all enquiries within 24 hours of receipt.
For formal complaints, please submit your complaint in writing via email, including your account number, full details of the complaint, and any relevant supporting evidence. All complaints will be investigated transparently, and a response will be provided within 5 business days.
A concise overview of the most frequently asked questions about our platform's terms of use
All personal information you provide to cili88 — including your name, phone number, email address, and payment details — is protected with bank-grade 256-bit SSL encryption. We do not sell, rent, or share your data with third parties for marketing purposes without your explicit consent. Data collection is solely for account verification, transaction processing, fraud prevention, and improving your user experience.
You have the right to request access to your data, seek correction of inaccurate information, or request deletion of your data by contacting us at support@cili88.world.
Read Full Privacy PolicyNow that you're familiar with our Terms & Conditions, you're all set to get the most out of cili88. Register free in under 2 minutes, deposit from as little as RM5 via DuitNow or FPX, and access over 1,000 games — from slots and live baccarat to blackjack, live Sports Betting on the Malaysia Super League, and MPL e-sports.
⚠ This game is intended for individuals aged 18 and above. Please play responsibly. | Responsible Gaming